OK this post isn’t about writing. It’s about waitressing. Or about being a good customer… a bit of both I guess. It’s a jumbled ramble..:hehe:
I’m shocked by the way some people think that food should take only 10 minutes from the time you order it to the time it gets to the table. I mean, I always assume they want it COOKED! And I would think being cooked FRESH is good thing too.:P
Next, if you’re going to complain about how long it takes…don’t lie to us or exaggerate. Computers are amazing things and nowadays all orders are tracked and timed…so trust me when I say, we KNOW how long it’s been since you ordered. SO telling us it’s been half an hour when it’s only been 15 minutes, does not make us want to rush to make things right for you…it just makes us think you’re arrogant, demanding and well, to be honest. . .stupid. :doze:
What is a reasonable amount of time for your food to take? It depends on what you order. I think 20 minutes is reasonable for most things. At our restaurant we strive to get all orders out in 20 minutes, but you have to remember, a Well Done steak takes a bit longer to cook than a plate of spaghetti.
If the kitchen is being slow, for whatever reason, or something is screwed up in your order…. being nice when you point this out to us will get you a much more satisfactory response (and probably discount) than being nasty. Trust me, I say this as a manager. The age of the customer ALWAYS being right . . . is gone.
What I would also like to see gone, is the attitude that waitresses or servers are people that are too uneducated or lazy to get a “real” job. Being a server is more than the person that has to smile the whole time she/he is bringing your meals, and drinks, and desserts, and condiments, to the table. They also are doing the same thing for a minimum of four other tables. And they’re the one that is clearing the tables of all that stuff they bring to you. And while all this is happening they are also dealing with the computers, the money, and the cooks. There are few jobs that encompass all the aspects of being a server and only those that have ever experienced it, can understand it. Well, some Mothers can probably understand it, even if they’ve never been employed as a server š
Ok, I’m climbing off my soapbox now. Have a nice day! :laugh:
:plain: the only time I get upset in a resturant is when the server doesn’t acknoledge you with in 5 mins, we will get up and leave. Worse is if that is when they notice you and bring you a menu and then don’t come back to take your order. One of the biggest reasons we frequent the resturant here in town is because the waitress is walking to the table at the same time you are with a menu, and coffee if it is that time of day. If she is busy I will help myself to a menu. š
Good for you, Sasha! The hardest job I’ve ever had was as a waitress–in several restaurants. Yes, there is a such thing as bad service and bad food for no reason other than laziness or people who don’t care. It happens.
But there are also cranky, unreasonable customers who don’t seem to realize that when things get busy, the staff is doing their best to handle it.
Servers are human. When they are new, they might forget things. They might be a little slow. They might make mistakes. Even experienced servers have problems. When one or two other servers fail to show up for a shift, the waitress is left with more tables than she can handle, and customers fail to take things like that into account.
Let me tell ya, folks–you do NOT want to insult your server or the kitchen staff. Be nice. Like Sasha said, you may get a discount or coupons for future meals or refunds or free food and drinks. But if you act like a jerk, you’re just asking for something really nasty in your food. I’ve seen it. It may not be right, but it happens! :crazy:
Severs are my heros, I could not imagine having to deal with the people that they do. I am lucky in that I do not have to deal with the public, but waitress’s, waiter’s, barmaids, bartenders do it day in and day out. I have watched customers, most are rude and demanding and if they treated their spouse’s that way they’d be wearing a cast iron frying pan upside the head.
It’s a job that sometimes I absolutely love. And at other times I can’t understand why I still do it. :crazy:
My daughter managed a pizza delivery service for over a year. At age 19. At age 21, she waitressed for 2 weeks. ‘Nuff said. š